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Shipping & Delivery

RATES & DELIVERIES

FREE local delivery to Karratha & Dampier.

FREE pick up is available from Nickol in Karratha 7 days a week.

Standard Postage Australia wide $15.00 flat rate. Free for orders over $200.

 

Please allow 1-2 days for your gift box order to be shipped.

For personalised duffle bags, santa sacks & cosmetic cases, please allow 5-10 business days for your order to be shipped. In busier times, please allow up to 15 business days.

For Branded Merch please allow 2 - 4 weeks turn around - due to shipping of items from supplier and embroidery onto garments. If you require them earlier please send us an email and we will try our best to accommodate you.

We ship all our products via Australia Post and must therefore adhere to their estimated postage times.

Whilst every effort is made to adhere to estimated delivery times, occasionally situations arise which are out of our control resulting in slight delays in the above time frames. We cannot accept responsibility for these unfortunate events, but assure you that every effort is made to ensure your goods arrive on time.

Unattended Deliveries

 

The Label Cove and it's agents are not always in a position to contact gift-recipients and/or other parties by phone if/when the requested delivery location is unattended and/or to obtain further delivery instructions. It is important the customer provides clear and accurate delivery instructions when placing their order.

 

​The Label Cove remains exempt from any liability or responsibility for loss or damage arising as a result of parcels being left safely and securely at unattended premises and/or due to an incident arising from 'returned, melted, infested or undelivered' products.

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